All orders are shipped from our facility in up to 3 business days from receipt of the order, please note that the majority of orders ship the same day they are ordered. Natural-Edge.com uses FEDEX and USPS as package carriers. Once you hit checkout, a list of shipping options and their rates will be displayed. To see how long your shipment will take once it is shipped via FEDEX, please view the detailed map by clicking here. We are located in 84057, Utah. If faster shipping is desired, please choose the appropriate method. Please note that this will not speed up processing time, only shipping time once the order is shipped from our facility. For example, orders that are selected for Next Day Air will still ship from our facility within 1-3 business days.
Please note that PO Boxes and Military addresses, must use USPS mail shipping methods. FEDEX cannot ship to these locations. If you choose an invalid shipping option, we will adjust your order to reflect a valid shipping option if possible. Otherwise, this will delay your order awaiting a response.
* Tracking #'s Available: Tracking numbers should be emailed automatically. If you did not receive a tracking number please email/call us with your name and order number and one will be emailed back within 36 hours if it has shipped from our facility.
Lost or Delayed Shipments: Please keep in mind the delivery time for your package. If you feel that your package is delayed or there have been any problems, please call or email us AS SOON AS POSSIBLE.
Wrong Addresses or Delivery Information: Please be sure to enter in your correct address for shipments including apartment, suite and floor numbers. If this information is not provided to us accurately, FEDEX/USPS will not be able to deliver your package until we provide them with this information.